Frequently Asked Questions

Browse the catalog, add products to your cart, and check out. Checkout requires you to verify your email and confirm you are at least 18 years of age.

Major credit and debit cards, plus crypto (BTC, ETH, USDC, USDT). Bank transfer is available for bulk orders — contact us first.

Yes — within 1 hour of placing the order, before it enters fulfillment. Email support to request a change.

Standard: 3–5 business days. Two Day: 2 business days. Overnight: next business day if ordered before 2pm EST.

We currently ship within the United States only.

Sealed in a temperature-controlled envelope with a cold pack. Vials are individually padded.

Every product is tested to ≥99% purity by HPLC. Each batch ships with a Certificate of Analysis available on the product page and in /lab-results/.

Lyophilized peptides: -20°C, desiccated. Reconstituted peptides: 2–8°C (refrigerated), away from light, used within 30 days.

24 months from the lot analysis date when stored as recommended.

Sterile water containing 0.9% benzyl alcohol. The benzyl alcohol inhibits bacterial growth, allowing safe multi-dose use of reconstituted research peptides.

Yes — every batch is independently tested by a third-party lab. The COA is published in /lab-results/ before any unit ships.

Visit /lab-results/ to see every COA, or open any product page and scroll to the Certificates of Analysis section.

Synthesized in the United States.

See the Refund Policy in the footer. Damaged or defective shipments are eligible for replacement at no cost.

Use the form on /contact/ or email the address listed in the footer. We reply within 1 business day.

Yes — contact us with your volume estimate and we'll send you a quote.